Business Details
38 Years
experience
Custom Carpet Fabrication & Installation Experts
Eagle Carpet Service has been a trusted leader in the flooring industry for over 30 years, specializing in custom carpet fabrication, installation, and repair services for residential and commercial clients. Our team combines old-world craftsmanship with modern innovation to deliver tailored solutions for even the most complex flooring projects. With a 12,000-square-foot warehouse and showroom in Addison, Illinois, we serve Chicago's Gold Coast, Northshore, and the entire Midwest while collaborating with designers nationwide. Our NICFI-certified consultants provide expert inspections and failure analysis, ensuring the highest standards of quality and safety.We maintain a collaborative approach with design professionals, offering accurate measurements, custom templates, and specialized finishes like leather binding and serging. Our delivery and handling services guarantee the safe transport of high-value carpets, while our repair division addresses issues ranging from wrinkles to heirloom rug restoration. Backed by decades of experience and a commitment to exceeding client expectations, we prioritize precision, durability, and aesthetic excellence in every project.
Services
Custom Rug Fabrication
Carpet Installation
Rug Repair
Carpet Inspection
Delivery & Handling
Binding & Edging
Storage Services
Resizing & Augmentation
Carpet Maintenance
Template Creation
Details
- Year established: 1988
Highlights and features
- We offer 30+ years of specialized carpet fabrication expertise
- Our team includes NICFI-certified consultants for professional inspections
- We provide precise measurement and template services for complex projects
- Our delivery system ensures safe handling of high-value carpets
- We maintain a collaborative approach with design professionals
Associations and certifications
- NICFI
What people say
Outstanding installation
Professional team
Beautiful results
Prompt service
Expert craftsmanship
Services
Custom Rug Fabrication
We create bespoke rugs from client-selected materials, offering border options like leather and velvet, tailored edging, and non-slip padding. Our craftsmen handle hand-knotted, woven, and natural fiber rugs with precision. Clients receive expert guidance through material selection, sizing, and finishing touches to ensure unique, durable results.
Carpet Installation
Our Platinum Installation service features experienced technicians handling luxury vinyl, broadloom, and specialty carpets. We provide accurate measurements, subfloor preparation, and precise fitting for residential and commercial spaces. The process includes furniture relocation and post-installation cleanup for a seamless client experience.
Rug Repair
We repair wrinkles, seams, stains, and damaged edges using professional stretching and patching techniques. Our specialists handle heirloom rug resizing and border restoration while maintaining original aesthetics. Services include re-binding, serging, and structural reinforcement to extend carpet lifespan.
Carpet Inspection
NICFI-certified consultants perform comprehensive evaluations of carpet issues, providing written reports with damage assessment and repair cost estimates. Our inspections support insurance claims and include industry-standard tolerance analysis for dispute resolution or litigation purposes.
Delivery & Handling
We offer specialized delivery for high-value carpets using protective wrapping and furniture-moving protocols. Our insured service ensures safe transport of custom rugs and flooring materials, maintaining item integrity from warehouse to installation site for designers and residential clients.
People
Judy Kotlow
Team Member
With decades of experience in the flooring industry, Judy Kotlow contributes her expertise to Eagle Carpet Service's operations, supporting clients through precise measurements and quality craftsmanship.
Maureen Kotlow
Team Member
Maureen Kotlow brings extensive knowledge of carpet fabrication and client relations to Eagle Carpet Service, ensuring exceptional service delivery for residential and commercial projects.
Bill Kotlow Sr.
Team Member
As a senior technician, Bill Kotlow Sr. applies his 30+ years of flooring expertise to complex installations and custom rug projects, maintaining the company's high standards of craftsmanship.
Billy Kotlow Jr.
Team Member
Billy Kotlow Jr. combines traditional techniques with modern approaches in carpet installation and repair, representing the next generation of skilled professionals at Eagle Carpet Service.
Questions
What custom rug options do you offer?
We provide custom rugs with choices in materials, borders (leather, velvet, tapestry), edging styles, and non-slip padding. Clients can create unique designs through our guided fabrication process.
Do you handle commercial carpet installations?
Yes, we install luxury vinyl, broadloom, and specialty carpets for commercial spaces with professional execution and minimal disruption to business operations.
Can you repair heirloom rugs?
Our specialists perform structural repairs, resizing, and border restoration on heirloom rugs while preserving original aesthetics and integrity.
What areas do you serve?
We primarily serve Chicago's Gold Coast, Northshore, and Midwest regions, with nationwide collaboration capabilities for design professionals.
Are your technicians certified?
Yes, we employ NICFI-certified consultants for professional carpet inspections and analysis, ensuring industry-standard expertise.
How do you handle rug delivery?
We use protective wrapping and furniture-moving protocols to ensure safe transport of high-value carpets, maintaining item integrity during delivery.
