Business Details
50+ Years
experience
Your Trusted Carpet & Rug Experts in Naperville
Russell Martin Carpet & Rug has been a trusted name in the flooring industry since 1957, serving Naperville and surrounding areas with unmatched expertise in carpet and rug solutions. Founded by Dave Martin, who learned the trade at Russell's Dry Cleaners, our family-owned business combines decades of hands-on experience with a commitment to quality and customer service. Our team of IICRC-certified technicians provides comprehensive services including in-home carpet cleaning, area rug repair, custom rug creation, and professional installation. With over 60 years of industry knowledge, we offer free design consultations, a limited lifetime installation warranty, and financing options to meet diverse client needs. Our second-generation leadership ensures continuity in delivering award-winning products and services, supported by a staff with an average of 16 years' experiencefar exceeding industry standards.We maintain transparency in operations, offering detailed walk-throughs before and after services, and guarantee no hidden fees. Our showroom features thousands of carpet samples and custom options, catering to both residential and commercial clients. Customer testimonials consistently highlight our attention to detail, reliable service, and the longevity of our work. As a locally rooted business, we prioritize community trust through ethical practices and a 'can-do' attitude that has earned us a loyal customer base spanning generations.
Services
Residential Carpet Installation
In-Home Carpet Cleaning
Area Rug Repair
Custom Rug Design
Upholstery Cleaning
Stair Runner Installation
Carpet Stain Removal
Free Estimates
Financing Options
IICRC Certified Services
Details
- Year established: 1957
Highlights and features
- Over 60 years of combined experience in carpet cleaning and installation
- IICRC-certified technicians for industry-standard cleaning services
- Family-owned business with generational expertise and community trust
- Free in-home estimates and design consultations available
- Financing options for customers seeking premium flooring solutions
Associations and certifications
- IICRC
What people say
Excellent service
Professional technicians
Reliable family-owned business
Personal attention
Quality job
Services
Residential Carpet Installation
Our professional team provides full-service carpet installation with premium padding and a limited lifetime warranty. We offer free design consultations, precise measurements, and furniture moving assistance. With over 70 years of combined experience, our in-house crew ensures seamless installations for any home size.
In-Home Carpet Cleaning
IICRC-certified technicians use hot steam extraction to deep-clean carpets, removing dirt and allergens without residue. Services include spot treatment, furniture moving, and drying time guidance. Pricing starts at $0.20/sq ft with transparent estimates provided before work begins.
Area Rug Cleaning
Professional rug cleaning at our Naperville facility includes individualized treatment, deodorization, and fringe detailing. Customers save 50% by dropping off rugs at our showroom. We handle all sizes and materials, including antiques and high-traffic area rugs.
Custom Rug Shop
Create bespoke rugs from 1,000+ carpet samples in any shape or size. Our designers assist with fiber selection, edging options, and in-home measurements. Services include oval, round, and specialty-shaped rugs tailored to unique decor requirements.
Upholstery Cleaning
Professional upholstery cleaning restores furniture using gentle, fiber-safe solutions. Our technicians treat spots individually and provide care recommendations to maintain fabric quality between professional cleanings.
People
Dave Martin
Founder
Learned carpet trade at Russell's Dry Cleaners in 1957, founding the business with a focus on quality and customer service. Pioneered family leadership that continues through second-generation owners.
Rae Martin
Co-Owner
Joined Dave Martin in 1984 to expand services to carpet sales. Established early reputation for excellence that became the company's hallmark. Mentored second-generation leadership team.
Sam Martin
Second-Generation Owner
Continues family legacy with modernized approach to flooring design and installation. Oversees showroom operations and maintains commitment to personalized customer service and quality standards.
Rebecca Martin
Second-Generation Owner
Manages client relations and design consultations. Known for exceptional attention to detail and building long-term customer relationships while upholding family business values.
Chris
Lead Technician
IICRC-certified cleaning specialist with 15+ years' experience. Recognized by customers for meticulous work ethic and ability to remove stubborn stains while preserving carpet fibers.
Questions
What carpet cleaning methods do you use?
We use hot steam extraction (IICRC-certified) for deep cleaning, combined with specialized detergents for different fiber types.
Do you offer financing options?
Yes, we provide financing plans for carpet installation and major cleaning services to qualified customers.
How often should carpets be professionally cleaned?
Manufacturers recommend IICRC-certified steam cleaning every 18 months to maintain warranties and extend carpet life.
Can you repair damaged area rugs?
Our technicians offer edging replacement and structural repairs for various rug types at competitive rates.
What areas do you serve?
We serve Naperville, Lisle, Wheaton, Aurora, and Plainfield, IL from our North Washington Street showroom.
Do you provide free estimates?
Yes, we offer accurate in-home estimates with no obligation for all installation and cleaning services.
