Business Details
50+ Years
experience
Your Trusted Rug Store in Evansville, IN
Founded in 1970, The Rug Merchant has grown into one of the largest rug stores in the United States, offering an unparalleled selection of hand-knotted, antique, and machine-made rugs. Our family-owned business combines decades of expertise with a commitment to quality, ensuring every customer receives exceptional products and personalized service. As proud members of the Oriental Rug Retailers of America (ORRA), we bring over a century of combined floor covering knowledge to every consultation and sale. Our team includes Terry Lewis, one of only 75 ORRA Certified Rug Appraisers in the U.S., who provides expert evaluations for insurance or valuation purposes. We specialize in connecting customers with rugs that enhance their spaces through style, durability, and craftsmanship.With 55 years of experience, we offer in-home consultations, free trials, and worldwide delivery to ensure a seamless experience. Our dedication to community, integrity, and customer satisfaction has solidified our reputation as the Tri-States premier rug destination. We provide repair and restoration services to preserve heirloom rugs, extending their beauty for generations. Every purchase is backed by our quality guarantee, ensuring competitive pricing on best-in-class inventory. From selection to installation, The Rug Merchant remains committed to excellence in every interaction.
Services
Rug Sales
Antique Rugs
Hand-Knotted Rugs
Machine-Made Rugs
Custom Rugs
Rug Appraisals
Rug Repair & Restoration
Rug Padding
Worldwide Delivery
In-Home Consultation
Details
- Year established: 1970
Highlights and features
- We offer ORRA-certified rug appraisals by Terry Lewis, an industry expert.
- Our team provides free in-home rug trials for perfect selection.
- We deliver rugs globally via UPS and FedEx with customized options.
- With 55 years of experience, our experts ensure unmatched rug knowledge.
- Our in-house repair services extend the life of your rugs for decades.
Associations and certifications
- Oriental Rug Retailers of America (ORRA)
What people say
Tremendous selection
Knowledgeable ownership
Helpful employees
Wide variety of rugs
On-time delivery
Services
Rug Appraisals
Our ORRA-certified appraisers evaluate rug age, condition, and value for insurance or sale purposes. Terry Lewis, one of only 75 certified appraisers in the U.S., provides in-home and in-store assessments. This service ensures accurate valuations backed by decades of expertise in hand-knotted, antique, and machine-made rugs.
Rug Repair & Restoration
We specialize in repairing heirloom and damaged rugs using traditional hand-made techniques. Our experts restore frayed edges, replace worn sections, and clean delicate fibers to preserve rug longevity. This service caters to customers seeking to maintain rugs with sentimental or historical value.
In-Home Consultation
Our consultants visit your home to assess space requirements and aesthetic preferences. We measure rooms, discuss design goals, and schedule follow-up appointments to select rugs for free trials. The $250 consultation fee is credited toward any rug purchase, ensuring tailored recommendations.
Worldwide Delivery
We deliver rugs across the Tri-State region using company vehicles and partner with UPS/FedEx for national and international shipments. Customized packaging ensures safe transport of fragile or oversized rugs. This service supports customers requiring reliable delivery for both in-stock and special-order items.
Rug Sales
We offer the Midwests largest selection of hand-knotted, antique, and machine-made rugs in all sizes and styles. Customers can browse 9,500 sq ft of inventory or special-order custom designs. Our inventory includes designer rugs, padding options, and discontinued items at discounted prices.
People
Terry Lewis
Founder & ORRA Certified Rug Appraiser
Terry Lewis founded The Rug Merchant in 1970 after discovering hand-knotted rugs at Chicagos International Rug Market. He became an ORRA board member and one of only 75 certified appraisers in the U.S., sharing expertise in rug valuation and craftsmanship.
Lynne
Customer Service Representative
Lynne assists customers in selecting rugs that complement their home decor, offering personalized guidance on color, size, and style. Her expertise in matching rugs to interior design preferences has earned praise for enhancing customer satisfaction and decision-making confidence.
Questions
What types of rugs do you sell?
We offer hand-knotted, hand-made, machine-made, antique, and designer rugs in all sizes, styles, and price ranges.
Do you provide rug appraisals?
Yes, Terry Lewis, our ORRA-certified appraiser, offers in-home and in-store evaluations for insurance or valuation purposes.
Can I try rugs at home before buying?
Yes, our free in-home trials let you test rugs in your space with no purchase commitment.
Do you deliver outside the Tri-State area?
Yes, we partner with UPS and FedEx for nationwide and global shipping of all rug sizes.
What is your return policy?
In-stock rugs have a 2-day return window for full refunds; special orders incur restocking fees with store credit.
Do you repair damaged rugs?
Yes, our in-house restoration team repairs frayed edges, worn sections, and cleaning for heirloom rugs.
