Business Details
Emergency
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Expert Rug Cleaning & Repair Services in Santa Cruz
Artisan Rug Care is a family-owned business specializing in the meticulous hand-cleaning and restoration of handcrafted and fine area rugs. Our lead technician, Aaron, brings decades of expertise from his prior work with a globally recognized textile conservator, having cared for rugs from museums, celebrities, and prominent dealers. We prioritize the preservation of your rugs through a careful, machine-free process that avoids harsh methods, heat, or wringers, ensuring the integrity of antiques, silks, and other delicate materials.Our services include thorough inspections, dye testing, dusting, customized washing, and archival-quality repairs, with pick-up and delivery available across Santa Cruz, Monterey Bay, and the San Francisco Bay Area. We are committed to transparency, client education, and delivering results that exceed expectations, as evidenced by our long-standing relationships with satisfied clients and community involvement in Santa Cruz County.
Services
Rug Cleaning
Rug Repair
Rug Pads
Moth Treatment
Pick-Up/Delivery
Highlights and features
- We specialize in hand-cleaning antique and silk rugs with museum-level expertise.
- Our lead technician trained under a world-renowned textile conservator.
- We use only manual methods to avoid damage from machines or harsh chemicals.
- We serve Santa Cruz, Monterey Bay, and San Francisco Bay Area clients.
- We provide detailed documentation and client consultation throughout the process.
What people say
Polite, prompt, knowledgeable
Looked like new
Cost reasonable
Prompt, professional service
Night and day difference
Services
Rug Cleaning
Our comprehensive rug cleaning process includes inspection, dye testing, and customized washing using neutral-balanced solutions. We remove particulate matter twice and dry rugs naturally without wringers. This preserves fibers and colors while restoring original vibrancy for antiques, silks, and collectible rugs.
Rug Repair
We specialize in archival-quality repairs for damaged rugs, including stabilization, edge wrapping, and moth treatment. Our techniques maintain structural integrity while preserving historical value. Clients receive detailed consultations about repair options and cost-effective solutions.
Rug Pads
We offer patented DuraholdPlus rug pads that prevent slipping, bunching, and floor damage. These non-shredding pads enhance comfort underfoot and extend rug lifespan. Available in 1/4-inch thickness, they combine durability with practical benefits for high-traffic areas.
Emergency Services
We address rug emergencies like spills, water damage, and moth infestations. Our protocol minimizes permanent damage through immediate action and professional intervention. Clients receive guidance on temporary measures before professional treatment.
Pick-Up/Delivery
Complimentary pick-up and delivery services cover Santa Cruz, Monterey Bay, and Bay Area locations. This ensures convenient access to our specialized care while maintaining rug safety during transport through proper handling techniques.
People
Aaron
Lead Rug Technician
With decades of experience from training under a textile conservator, Aaron specializes in cleaning and repairing antique and silk rugs. He has handled museum-quality pieces and celebrity collections, bringing meticulous attention to detail and preservation expertise to every project.
Margaret
Co-Owner
Margaret collaborates on client consultations and rug repairs, combining technical knowledge with customer service excellence. Her contributions ensure personalized attention to detail and consistent communication throughout the care process for all clients.
Questions
What types of rugs do you specialize in?
We specialize in handcrafted and fine area rugs, including antiques, silks, orientals, and collectible pieces. Our manual cleaning methods ensure safety for delicate materials.
How do you handle rug emergencies?
For spills, biological substances, or water damage, we recommend immediate blotting and professional intervention. Our team provides urgent care to prevent permanent damage.
Do you offer pick-up and delivery?
Yes, we provide complimentary pick-up and delivery services throughout Santa Cruz, Monterey Bay, and Bay Area locations for client convenience.
What rug pad do you recommend?
We sell patented DuraholdPlus rug pads with 10-year guarantees. These non-shredding pads prevent slipping, bunching, and floor damage while enhancing comfort.
How long does rug cleaning take?
The process typically takes 24-48 hours for drying after washing. We schedule appointments Monday-Thursday and offer Friday consultations by arrangement.
