Business Details
50+ Years
experience
Trusted Flooring Contractors in West Springfield, MA
Mercier Carpet is a second-generation, family-owned and operated flooring company that has served the Pioneer Valley community for over 53 years. Founded in 1967 by Charles Mercier, Sr., the business is now led by his sons, Charles Mercier, Jr. and Douglas Mercier, who continue to uphold the company's commitment to quality and customer satisfaction. Specializing in both residential and commercial flooring solutions, we offer a comprehensive range of products including carpet, vinyl, ceramic tile, hardwood, laminate, and VCT flooring. Our expertise extends from single-room installations to large-scale, multi-phase commercial projects, ensuring tailored solutions for every client's needs. With decades of combined experience, our team delivers professional installations backed by deep industry knowledge and a dedication to craftsmanship.Located in West Springfield, Massachusetts, we serve Springfield, Holyoke, Chicopee, and the broader Western Massachusetts region. Our partnerships with leading manufacturers like Mannington, Masland, and Anderson Tuftex ensure access to premium materials that meet diverse aesthetic and functional requirements. We maintain a full-service showroom where clients can explore flooring options and receive expert guidance. Our commitment to transparency, reliability, and ethical business practices has earned us a trusted reputation in the flooring industry. By combining technical expertise with personalized service, we aim to exceed client expectations on every project.
Services
Carpet Installation
Hardwood Flooring
Tile Installation
Vinyl Plank
Laminate Flooring
VCT Flooring
Commercial Flooring
Residential Flooring
Flooring Showroom
Matting Solutions
Details
- Year established: 1967
Highlights and features
- We offer over 50 years of combined flooring expertise in residential and commercial projects.
- Our family-owned business maintains direct oversight of every installation and client relationship.
- We partner with leading manufacturers like Mannington and Masland for premium product selection.
- Our team serves Western Massachusetts with localized knowledge of climate and building needs.
- We provide showroom consultations with hands-on material selection and design guidance.
Services
Carpet Installation
We provide professional carpet installation for residential and commercial properties using products from leading manufacturers like Shaw, Mohawk, and Mannington. Our team handles broadloom and carpet tile installations with precision, ensuring proper subfloor preparation and seam sealing for long-lasting results. Clients benefit from our expertise in selecting appropriate carpet types for different environments, whether high-traffic commercial spaces or residential living areas.
Hardwood Flooring
Our hardwood flooring services include installation of solid oak, maple, Brazilian cherry, and engineered wood options. We work with premium brands to offer both traditional and modern wood flooring solutions that enhance property value. The service covers subfloor preparation, precise cutting, and finishing touches that ensure seamless integration with existing interiors while maintaining structural integrity.
Tile Installation
We install various tile products including ceramic, porcelain, marble, and exotic stones for both decorative and functional applications. Our specialists ensure proper waterproofing for wet areas while maintaining aesthetic patterns in commercial and residential settings. The service includes tile cutting, adhesive application, and grouting techniques that meet industry standards for durability and appearance.
Vinyl Plank
Our vinyl plank installation covers luxury vinyl tile (LVT) and luxury vinyl plank (LVP) options that mimic natural materials while offering superior moisture resistance. We work with Mannington Adura and similar premium brands to provide durable flooring solutions for kitchens, bathrooms, and commercial spaces. The service includes subfloor preparation and click-lock installation systems for quick, seamless results.
Commercial Flooring
We specialize in large-scale commercial flooring projects requiring coordinated installations across multiple phases. Our services include VCT, rubber, and resilient flooring solutions tailored to office buildings, retail spaces, and institutional facilities. The team manages logistics, material procurement, and scheduling to minimize business disruption while meeting strict deadlines and compliance standards.
People
Charles Mercier Jr.
Co-Owner
Second-generation flooring expert with over 30 years of industry experience, specializing in commercial project management and client relations. Committed to maintaining family legacy of quality installations.
Douglas Mercier
Co-Owner
Co-owner with extensive technical expertise in flooring materials and installation methods. Focuses on residential solutions and showroom consultations, ensuring clients receive personalized flooring recommendations based on practical needs and design preferences.
Questions
What types of flooring do you install?
We install carpet, hardwood, tile, vinyl plank, laminate, VCT, and rubber flooring for residential and commercial properties.
Do you serve areas outside Springfield?
Yes, we serve all of Western Massachusetts including Holyoke, Chicopee, and surrounding communities.
Can I see flooring samples before purchasing?
Visit our West Springfield showroom to explore full product lines from Mannington, Masland, and other premium brands.
Are your installers certified professionals?
Our team has decades of combined experience with ongoing training in latest installation techniques and safety standards.
What are your business hours?
Monday 9 AM-4 PM, Tuesday-Friday 9 AM-5 PM, Saturday 9 AM-1 PM, Sunday closed.
Do you handle large commercial projects?
Yes, we manage multi-phase commercial installations with dedicated project coordination and scheduling flexibility.
